Re: Need better request tracking
- From: jrb redhat com
- To: Shawn T Amundson <amundson eventloop com>
- Cc: Martin Baulig <martin home-of-linux org>, Maciej Stachowiak <mjs eazel com>, Owen Taylor <otaylor redhat com>, gnome-hackers gnome org, cvsmaster gnome org
- Subject: Re: Need better request tracking
- Date: 11 Apr 2001 16:02:07 -0400
Shawn T Amundson <amundson eventloop com> writes:
> On Wed, Apr 11, 2001 at 07:42:46AM +0200, Martin Baulig wrote:
> >
> > Does this have an email interface (the one jrb showed me at guadec had an
> > email interface) ?
>
>
> There is one, although I haven't used it myself. This will give
> you a good idea of what's possible:
>
> http://www.fsck.com/projects/rt/docs/1.0/rt_mail_commands.html
>
> Out of curiousity, what other one are you referring to?
I was looking at wreq (available at http://www.math.duke.edu/~yu/wreq/)
which our sysadmins at Red Hat use. It seems to be a pretty ugly
collection of perl scripts that provide a mail/web front end to a
request queue. I'm not really sure if it is better or worse then rt.
I'll try to look at it later today.
Thanks,
-Jonathan
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