Help articles access statistics & "Was this article helpful?"

[Andre Klapper <ak-47 gmx net>]

I spent the weekend attending Mozilla's "MozCamp Europe" conference and
attended some support/documentation sessions.

I was impressed by the infrastructure of support.mozilla.org:
Page access statistics for each article (issues that are popular might
imply required UI improvements), combined with a 
"Was this article helpful? [Yes] [No]" 
at the end of every article - if the "Yes" percentage suddenly drops it
implies that the article is not correct anymore and needs an overhaul.

I assume that GNOME does not have enough manpower to set up something
similar for library.gnome.org, but it might be a direction to follow in
the long run.

andre
-- 
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