Re: 1.4 updates
- From: John Sheehan <john sheehan ireland sun com>
- To: Ali Abdin <aliabdin aucegypt edu>, gnome-doc-list gnome org
- Subject: Re: 1.4 updates
- Date: Mon, 09 Oct 2000 13:19:01 +0100
Ali Abdin wrote:
>
> Some of my comments still apply though - Set bug-buddy (by default) to report
> bugs to sun. The /GNOME/ docs should say report bugs using bug-buddy - but
> "extra" GNOME apps shouldn't.
>
Setting bug-buddy to direct bugs to Sun is a possibility, but raises 2 issues:
- The documentation suggests that the bugs are going to bugs.gnome.org (even
if they are being routed to Sun)
- The Sun support organisation already has well defined processes and tools
for its customers to report Solaris bugs (and indeed all Sun product bugs).
We're making Gnome the default desktop for Solaris, and customers will want
and expect to report bugs through the normal Sun support interfaces, not
through bug-buddy. Ultimately, appropriate bugs would make their way from
the support organisation into bugs.gnome.org.
Regards
John
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