Re: 1.4 updates

[john sheehan <john sheehan ireland sun com>]

Hi,

Apologies for not introducing myself in my earlier mail.  I work in
Sun in desktop operations.  As such I am a colleague of Pat and
Michael in Documentation, but I also have some responsibility in
product support.  Hence my interest in the support channels.

Clearly my interpretation of the omission of the support paragraphs
in Gnome Terminal User Guide for Red Hat 6.2 was incorrect. 

Our requirement for a distinct path to our support organisation
remains, and I'd welcome the developers' feedback on this.

Regards

John

Telsa Gwynne wrote:
> 
> On Fri, Oct 06, 2000 at 01:06:26PM +0100 or thereabouts, Telsa Gwynne wrote:
> > Rushing into print before checking, but...
> 
> Checked now.
> 
> > > If I look at Red Hat Linux 6.2, the Authors section of the Gnome
> > > Terminal User Guide omits the feedback/bug-reporting paragraphs,
> > > because to include them would invalidate Red Hat's business model.
> 
> The 7.0 beta (and hence, I imagine, 7.0 final) has the feedback and
> bug-reporting paragraphs, pointing to http://bugs.gnome.org. Sasha
> (or someone) must have put that into gnome-core between 6.2 and 7.0.
> 
> Telsa
> 
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