hi bugzilla, hi bug-buddy, i have some wishes: * bug-buddy: add a sentence that people should preferably submit their bug report in english. new (gnome) users do not know this, and my knowledge of the french and russian language is not the best. ;-) * bugzilla: "do not inform me by email when a bug has been marked as a duplicate of the bug that i am CC'ed on" user preferences option. (i know that you're already working on this, tia.) * bug-buddy: refuse duplicate crasher reports for bugs that are already fixed. this would be the first step to save much time - e.g. bug 351603 has got 1000 duplicates now, but comment *11* already stated that the issue had been fixed in cvs. disadvantage: if a bug has been marked as fixed *in bugzilla*, but this has not happened in cvs (some issue can be very hard to track), any potential duplicate reports which could show that the issue is definitely *not* yet fixed would get lost. so there should be at least a comment added to the bug report that a duplicate entry has been blocked, otherwise i would miss transparency. * bugzilla: ability to mark versions as obsolete, e.g. in the maintainers corner. this "obsolete" information will be saved in bugzilla, and bug-buddy/bugzilla will not allow to file bug reports for such ancient versions just by quickly comparing the "version" information. instead, the obsolete stock answer will get displayed in bugzilla and in bug-buddy, so the user knows that he should get a shiny new bling-bling gnome version. * bugzilla: (pretty vague:) exact "which dbg packages do i have to install" information available as "bad_stacktrace" stock answer, depending on the distro, the distro version, and the product name of the bug report. currently, we expect the user to read the bugzilla comment, to click at the link to the wiki page, read the wiki page, go to the "distro specific" page, and from there on to find out himself which packages to additionally install. sounds complicated? indeed, that's why the return on needinfo is pretty bad and wastes a lot of the bugsquad's time. any ideas and comments if stuff is technically feasible are welcome. cheers, andre -- mailto:ak-47 gmx net | failed! http://www.iomc.de
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