Re: Stock responses

[Elijah P Newren <newren math utah edu>]

On Wed, 2003-02-26 at 10:00, gnome-bugsquad-request gnome org wrote:
> Subject: Stock responses
> From: Andrew Sobala <aes gnome org>
> To: gnome-bugsquad gnome org
> Organization: 
> Date: 25 Feb 2003 17:11:12 +0000
> 
> FWIW, here are some stock responses finally in a permanent home:
> 
> http://developer.gnome.org/projects/bugsquad/triage/stock-responses.html
> 
> If you have any of your own to add, please e-mail it to me.

Here are a few I've been using (feel free to modify if you can think of
better ways to word things; I more or less threw these together for
common cases that I was running into; Also, let me know if I'm not
marking things correctly, especially in the case of gphoto and gtcd...)

No response--closing.  Reporter: If you are still experiencing this
crash and can provide a stack trace (see
http://bugzilla.gnome.org/getting-traces.cgi for information on how to
do this) then feel free to reopen.

According to http://gphoto.sourceforge.net/proj/gphoto/,
  This version is now completely obsolete and is superceded by gPhoto2
  and gtkam for the GTK+ frontend. It will be removed from major
  distributions if it is not already.
I'm going to resolve as Gnome1.x.

According to Iain Holmes comment in bug 81928, gtcd is deprecated and
has no maintainer.  I'm going to mark this as a duplicate of that bug.


And here's some for bugs that aren't necessary incomplete, but that
still occur often.

Appears to be a unique stack trace, according to the simple-dup-finder. 
Setting version->2.2.x, marking priority->high & severity->critical
(it's a crasher), adding GNOMEVER2.2 and bugsquad keywords, and marking
as new.

You're the latest victim of the infamous vertical panel crasher bug. 
See Havoc's comment in bug 94625 for where you can get fixed packages.


One comment: I think the getting-traces.cgi web page starts off with the
hard way of getting traces and then only later gives a small mention to
bug-buddy.  That makes me apprehensive to suggest it to most people, so
my response tends to mention bug-buddy (and a quick sentence about where
to get it and how to use it) before mentioning that web page.  Would it
be possible to modify your stock responses and/or that web page in this
fashion?

-- 
-----------------------------------------------------------------
Elijah Newren
Internet: http://www.math.utah.edu/~newren   newren math utah edu
Tired of pop-up webpages when surfing the internet?  Look at
   http://www.math.utah.edu/~newren/noPopUps.html
for how to get rid of them without spending a penny.
-----------------------------------------------------------------