Re: [Usability] Creating Personas to Enhance GNOME's UX

[Ian Bentley <ian bentley gmail com>]

This is a great idea for moving forward UX in GNOME!

I'd add that we might want to include a couple of questions about what things in GNOME get in the way of users' usage goals.  For power-users, this might mean their productivity, for other users, the word 'productivity' might be inapropriate.


I used to do some usability studies with animators, and it seems that knowing the things that are most frustrating can be really enlightening into the way a user thinks a system works.

idb

On 31 October 2010 00:29, Allan Caeg <allancaeg ubuntu com> wrote:

I'll add some more things to ask based on what I learned from my profession. 

Let's also ask them what they do when they're not using the computer, what the usual scenarios in their lives are (being at work, playing with their kids, ), types of computers where they use GNOME (netbook, desktop, etc), what distro they use, and why they use GNOME. 

These would help us characterize their mental models and how they experience GNOME.

Comments?

On Sun, Oct 31, 2010 at 12:19 PM, Allan Caeg <allancaeg ubuntu com> wrote:

Hello,

Defining personas is very important for User-Centered Design. In fact, it should be one of the first activities needed to build a system with good UX, based on JJG's Elements of User Experience. We need to know who we're designing for before we design, right?

There's an ongoing effort for this, but it's not gaining much traction. Fortunately, GNOME.Asia is interested in helping out by doing research in Asia. I hope you can help us do research in other areas. We also found this GNOME Marketing User Survey effort. We can build on this existing work if it's fit. 

Let's start by surveying GNOME users about their demographics, computing habits, what they use GNOME for, and how much they use GNOME. Would that do? If so, let's draft the questionnaire :)

--
Regards,
Allan
http://www.google.com/profiles/allancaeg#about
+63 918 948 2520

--
Regards,
Allan
http://www.google.com/profiles/allancaeg#about
+63 918 948 2520

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-- 
Ian Bentley