[Gimp-user] GIMP File -> New -- unhandled exception

[rich404 <forums gimpusers com>]

> Hello and thanks in advance for your help,
>
> I've downloaded different version of GIMP like 2.10.10, 2.10.12, the
> installation is fine without error.
>
> When i open the application and click on File --> New, i'm getting
> this error:
> Fatal error: unhandled exception.
>
> Everything is working fine except this action and even if i tried
> another
> version i've the same behaviour.
> I tried also to install it on other devices but still the same.
>
> this is what i've on logs;
>
> gimp-2.10.exe caused an Access Violation at location 0000000061825475
> in module
> libgtk-win32-2.0-0.dll Reading from location 0000000000000000.
>
> Could you please tell me what's the root cause of this ?
>
> Thanks,
>
> Regards,
> Hafedh

Are you using a 32 bit version of Windows? Maybe a Windows 7 installation.

If you are, then sometimes issues with the most recent Windows Gimp installers
and it is worth trying this older version

https://download.gimp.org/mirror/pub/gimp/v2.10/windows/gimp-2.10.6-setup-1.exe

Not a 32 bit Windows? I see there is a new installer gimp-2.10.12-setup-3.exe  I
wonder what has been fixed this time?

-- 
rich404 (via www.gimpusers.com/forums)