Re: [Gimp-user] Installation Problems

[Daniel Smith <opened to gmail com>]

Hi Debbie.
What kind of machines are they?
Are they both updated with win update, service packs, etc?
they are both the same version of Win 7? (home, starter, pro or
whatever they call it now, etc)
they have the same software installed, antivirus, etc?
but truly, i'd read this if i were you:
http://pcsupport.about.com/od/findbyerrormessage/a/libgdk-win32-20-0-dll-not-found-missing-error.htm
Daniel


On 3/5/12, Debbie Lewis <dklewis321 gmail com> wrote:
> I have installed GIMP version 2.6.12 on two identical machines,
> Windows 764-bit and the program installed but will not open.  There is
> the informationthat came up on the screen.
>
> Problem signature:
>
> Problem Event Name:                  APPCRASH
> Application Name:                        gimp-2.6.exe
> Application Version:                     0.0.0.0
> Application Timestamp:               4f2efd76
> Fault Module Name:                      libgdk-win32-2.0-0.dll
> Fault Module Version:                   2.24.8.0
> Fault Module Timestamp:             4f2500a4
> Exception Code:                            c0000005
> Exception Offset:                           000000000001c00e
> OS Version:                                    6.1.7601.2.1.0.256.48
> Locale ID:                                       1033
> Additional Information 1:                97bd
> Additional Information 2:                97bd58ed0a3669728b37c1dd576f8751
> Additional Information 3:                4d52
> Additional Information 4:                4d527e55604cfa384fad8b0494da8aa7
>
> I also installed this same program on my machine, Windows 7 64-bit
> also, but itinstalled fine on mine and will run.  My machine is an
> older machine.
>
> Just wondered if there are any ideas of what I could try to get this
> program to work on those two machines.
>
> Thanks so much.
>
> Debbie Lewis
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