Re: [Gimp-developer] gimp and windows 8.1

[Jehan Pagès <jehan marmottard gmail com>]

Hi,

On Mon, Dec 8, 2014 at 7:21 PM, kenboydart . <kenboydart gmail com> wrote:
> Hello Jehan
> I did a search on the PC and Lib ect. is their !
> So, this is all way over my head and I must
> give up at this point.

Well, there is probably a bug in the installer, maybe specifically for
this "Surface Pro 3" environment. Could you please open a bug report
so that we remember?
This may not be fixed soon, since I don't know if any of the
developers has such a tablet. But at least we can track the issue (in
the mailing list, it will just get forgotten in a few days).
Thanks!

Jehan

> Ken
>
> On Mon, Dec 8, 2014 at 9:37 AM, Jehan Pagès <jehan marmottard gmail com>
> wrote:
> > Hi,
> >
> > On Mon, Dec 8, 2014 at 6:17 PM, Ken Boyd <kenboydart gmail com> wrote:
> > > yes thanks
> > > It was downloaded directly from the site and its      windows "updated
> > > installer2.8.14"
> > > Gimp will not open , a note comes down to say " the program can't start
> > > because Libgimpui-2.0-0.dll
> > > is missing from your computer. try reinstalling the program to fix this
> > > problem "
> > > This is a very new surface pro 3 and I assume windows 8.1
> >
> > And you had no problem when installing GIMP? Like an error message
> > during the installation process?
> > Also could you try to search your system files for
> > Libgimpui-2.0-0.dll, so that we can know if this is actually absent or
> > the system simply can't find it.
> >
> > Note that I am not the most expert of the Windows installer. I am
> > merely trying to look for some obvious hints, but maybe some other dev
> > may know better how to debug your case.
> > If that were my dev installation, I would update the PATH environment
> > variable's value (if the dll was present but not found). But these
> > kind of "hack" should not be necessary with a user installation from
> > the official installer. So if you don't get any answer on this mailing
> > list from the people who would know better than I, I advise that you
> > open a bug report on our bug tracker (just wait a little in case
> > someone knows the right solution):
> > https://bugzilla.gnome.org/enter_bug.cgi?product=GIMP
> >
> > Thanks.
> >
> > Jehan
> >
> > > thanks again.
> > > Ken
> > > On Dec 8, 2014, at 8:51 AM, Jehan Pagès <jehan marmottard gmail com>
> > > wrote:
> > >
> > > > Hi,
> > > >
> > > > On Sun, Dec 7, 2014 at 12:38 AM, Ken Boyd <kenboydart gmail com> wrote:
> > > > > first of all I LOVE gimp !  [ on my old Mac ]
> > > > > I just got a surface pro 3 and have uploaded the
> > > > > latest Gimp but the pro says my computer is missing
> > > > > " libgimpui-2.0-0.dll   "
> > > > > What do I do now ???
> > > >
> > > > Could we have more information on:
> > > > - where did you download GIMP from, and which version?
> > > > - when does this error happen exactly? When you start GIMP? Any more
> > > > detail on the error context?
> > > > Thanks.
> > > >
> > > > Jehan
> > > >
> > > > > thank you so much.
> > > > > Ken
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