Re: Looking for community managers or enthusiasts!

["Karen Sandler" <karen gnome org>]

On Wed, November 14, 2012 2:28 pm, meg ford wrote:
> Hi,
>
> On Wed, Nov 14, 2012 at 1:08 PM, Sriram Ramkrishna
> <sri ramkrishna me>wrote:
>
>> The wrong idea of course is that people think we're just removing
>> features
>> for no apparent reason even though for instance fallback mode was never
>> guarantee.  We need to correct those misconceptions.
>>
>> Having a good relationship with the general public is more important now
>> than it was in the past thanks to social media.  For example, with
>> Ubuntu
>> (who holds the largest share of users right now), GNOME is no longer the
>> default and so it takes a conscious effort to change to GNOME.  If they
>> do
>> the research, I don't want them to see a pile of ridiculous blog
>> postings
>> that aren't challenged by calm and simple rhetoric.
>>
>> Regarding, Emily's post.  You need to look at the overall message there.
>> Not everyone is on the same page, and the fact that we are having this
>> discussion with other people who clearly have the same concerns is
>> indicative that we do have a problem.  If you think there is no problem,
>> we
>> an drop this whole thing.
>>
>> Community enthusiasts won't go out there using the 'royal we' without
>> some
>> training.  This stuff isn't easy, and it is important that our
>> volunteers
>> understand how to engage in both the GNOME community and the community
>> at
>> large.  They will need training on GNOME's vision and purpose.  That
>> means,
>> release team, designers, and relevant parties will need to help these
>> volunteers in understanding it before going out there and speaking in
>> our
>> name.  I'm having Karen be in charge of us.
>>
>
> I'd like to request that Karen also provide the members of the board with
> the information she shares with the volunteers. It's demoralizing to see
> members of the board arguing about GNOME's vision and purpose. If we are
> going to present a positive image of ourselves to the public, I think we
> need to at least have the board members agreeing on the basic message. I
> hope this doesn't offend anyone; I'm just saying this because, as a member
> of the foundation, I would really appreciate it if the board members could
> present a united front.

Great point, Meg. I think the board should definitely be involved in this
process, as they are our elected representatives. I of course commit to
doing everything I can to help make that happen.

In any event, I agree with you that a coordinated basic message (with
flexibility for individual perspectives) should be of the utmost
importance.

I'm glad we're undertaking this effort - I hope it will help drive us to
be more coordinated all around.

karen

> Meg Ford
>
>>
>> The end goal is to reduce the signal to noise ratio and get real
>> feedback
>> without hyperbole and let developers and designers be able to produce
>> awesome stuff without feeling buried in undue negativity.  The only
>> thing I
>> ask in return is that you consider the feedback that is being provided
>> to
>> you.  If the feedback is negative, help us engage with the community
>> with
>> the right approach.  If the feedback is positive, then I hope you will
>> take
>> that as encourage and motivation to keep doing it.
>>
>> sri
>>
>>
>>
>> On Wed, Nov 14, 2012 at 2:38 AM, Bastien Nocera <hadess hadess net>
>> wrote:
>>
>>> Hey Sri,
>>>
>>> On Tue, 2012-11-13 at 16:07 -0800, Sriram Ramkrishna wrote:
>>> >
>>> > I'm looking for some charismatic, happy GNOME folks who can help
>>> > engage with our community.
>>> >
>>> > We've had a bad run of late with a lot of folks getting the wrong
>>> idea
>>> > of what we're trying to do.
>>>
>>> Which is?
>>>
>>> > I'm looking for some talented folks who can help us engage with the
>>> > press, on blogs, on mailing lists and explain our vision.
>>>
>>> I hope it's slightly better handled than Emily last 2 posts, which
>>> managed to say that the removal of fallback was badly communicated (!)
>>> without details of what was done wrong, and used a blog post by a troll
>>> to make false assertions about GTK+ 3.x's API stability.
>>>
>>> You might want to vouch for your community managers before you let them
>>> loose...
>>>
>>>
>>
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