Re: [Evolution] Evolution hangs with Generating message list

[Milan Crha <mcrha redhat com>]

On Tue, 2022-08-23 at 09:06 -0700, Don Phillips via evolution-list
wrote:
> Any troubleshooting suggestions would be appreciated.

        Hi,
you'd need to install debug info packages for the evolution and
evolution-data-server (usual suffix is `-dbg` in Ubuntu, though they
have it split into several packages [1]), then you can get backtrace of
the stuck Evolution to see what it is trying to do. Maybe it's waiting
on something, maybe you've set to search "in All Accounts" or any such
thing, which is time consuming.

You can get the backtrace with a command like this:

   $ gdb --batch --ex "t a a bt" --pid=`pidof evolution` &>bt.txt

Please check the bt.txt for any private information, like passwords,
email addresses, server addresses,... I usually search for "pass" at
least (quotes for clarity only), before sharing it anywhere.

By the way, when you say evo is stuck, is it completely unusable and
trying to interact with it results in no response or you can move to
another folder and it will eventually show its content in the message
list?

Please note that 3.36.x is rather old. It's possible there had been
fixed what you face, but without the backtrace it's not known for sure.

        Bye,
        Milan

[1] https://packages.ubuntu.com/source/jammy-updates/gnome/evolution-data-server
    https://packages.ubuntu.com/source/jammy-updates/gnome/evolution