[Evolution] [Evolution 3.28.x] ews calendar backend error - "ErrorAccessDenied" / "Access is denied. Check credentials and try again."



Hi,

I am using evolution 3.28.x:

ii  evolution                                  3.28.1-2                            amd64        groupware 
suite with mail client and organizer
ii  evolution-common                           3.28.1-2                            all          architecture 
independent files for Evolution
ii  evolution-data-server                      3.28.3-0ubuntu0.18.04.1             amd64        evolution 
database backend server
ii  evolution-data-server-common               3.28.3-0ubuntu0.18.04.1             all          architecture 
independent files for Evolution Data Server
ii  evolution-ews                              3.28.1-1                            amd64        Exchange Web 
Services integration for Evolution
ii  evolution-plugin-bogofilter                3.28.1-2                            amd64        standard 
plugins for Evolution (bogofilter)
ii  evolution-plugin-pstimport                 3.28.1-2                            amd64        standard 
plugins for Evolution (pstimport)
ii  evolution-plugins                          3.28.1-2                            amd64        standard 
plugins for Evolution
ii  evolution-plugins-experimental             3.28.1-2                            amd64        experimental 
plugins for Evolution
ii  libebackend-1.2-10:amd64                   3.28.3-0ubuntu0.18.04.1             amd64        Utility 
library for evolution data servers
ii  libebook-1.2-19:amd64                      3.28.3-0ubuntu0.18.04.1             amd64        Client 
library for evolution address books
ii  libebook-contacts-1.2-2:amd64              3.28.3-0ubuntu0.18.04.1             amd64        Client 
library for evolution contacts books
ii  libecal-1.2-19:amd64                       3.28.3-0ubuntu0.18.04.1             amd64        Client 
library for evolution calendars
ii  libedata-book-1.2-25:amd64                 3.28.3-0ubuntu0.18.04.1             amd64        Backend 
library for evolution address books
ii  libedata-cal-1.2-28:amd64                  3.28.3-0ubuntu0.18.04.1             amd64        Backend 
library for evolution calendars
ii  libedataserver-1.2-23:amd64                3.28.3-0ubuntu0.18.04.1             amd64        Utility 
library for evolution data servers
ii  libedataserverui-1.2-2:amd64               3.28.3-0ubuntu0.18.04.1             amd64        Utility 
library for evolution data servers
ii  libevolution                               3.28.1-2                            amd64        evolution 
libraries


My own calendar works fine so far, but if I add other calendars from
other users I get this error (OWA + Outlook are working, at least I
don't get an error there).

 The response code: 200
 The response headers for message 0x7fa8580092c0
 =====================
Cache-Control: private
Transfer-Encoding: chunked
Content-Type: text/xml; charset=utf-8
Server: Microsoft-IIS/7.5
X-AspNet-Version: 2.0.50727
X-Powered-By: ASP.NET
Date: Thu, 13 Sep 2018 10:58:24 GMT

<?xml version="1.0" encoding="utf-8"?>
<s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/";>;
  <s:Header>
    <h:ServerVersionInfo xmlns:h="http://schemas.microsoft.com/exchange/services/2006/types"; 
xmlns="http://schemas.microsoft.com/exchange/services/2006/types"; 
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"; xmlns:xsd="http://www.w3.
org/2001/XMLSchema" MajorVersion="14" MinorVersion="3" MajorBuildNumber="235" MinorBuildNumber="1" 
Version="Exchange2010_SP2"/>
  </s:Header>
  <s:Body xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"; xmlns:xsd="http://www.w3.org/2001/XMLSchema";>;
    <m:GetItemResponse xmlns:m="http://schemas.microsoft.com/exchange/services/2006/messages"; 
xmlns:t="http://schemas.microsoft.com/exchange/services/2006/types";>;
      <m:ResponseMessages>
        <m:GetItemResponseMessage ResponseClass="Error">
          <m:MessageText>Access is denied. Check credentials and try again.</m:MessageText>
          <m:ResponseCode>ErrorAccessDenied</m:ResponseCode>
          <m:DescriptiveLinkKey>0</m:DescriptiveLinkKey>
          <m:Items/>
        </m:GetItemResponseMessage>
      </m:ResponseMessages>
    </m:GetItemResponse>
  </s:Body>
</s:Envelope>

and this:

...
        <m:GetItemResponseMessage ResponseClass="Error">
          <m:MessageText>Access is denied. Check credentials and try again.</m:MessageText>
          <m:ResponseCode>ErrorAccessDenied</m:ResponseCode>
          <m:DescriptiveLinkKey>0</m:DescriptiveLinkKey>
          <m:Items/>
        </m:GetItemResponseMessage>
        <m:GetItemResponseMessage ResponseClass="Warning">
          <m:MessageText>Item was not processed as a result of a previous error.</m:MessageText>
          <m:ResponseCode>ErrorBatchProcessingStopped</m:ResponseCode>
          <m:DescriptiveLinkKey>0</m:DescriptiveLinkKey>
          <m:Items/>
        </m:GetItemResponseMessage>
        <m:GetItemResponseMessage ResponseClass="Warning">
          <m:MessageText>Item was not processed as a result of a previous error.</m:MessageText>
          <m:ResponseCode>ErrorBatchProcessingStopped</m:ResponseCode>
          <m:DescriptiveLinkKey>0</m:DescriptiveLinkKey>
          <m:Items/>
        </m:GetItemResponseMessage>
        <m:GetItemResponseMessage ResponseClass="Warning">
          <m:MessageText>Item was not processed as a result of a previous error.</m:MessageText>
          <m:ResponseCode>ErrorBatchProcessingStopped</m:ResponseCode>
          <m:DescriptiveLinkKey>0</m:DescriptiveLinkKey>
          <m:Items/>
        </m:GetItemResponseMessage>
        <m:GetItemResponseMessage ResponseClass="Warning">
          <m:MessageText>Item was not processed as a result of a previous error.</m:MessageText>
          <m:ResponseCode>ErrorBatchProcessingStopped</m:ResponseCode>
          <m:DescriptiveLinkKey>0</m:DescriptiveLinkKey>
          <m:Items/>
        </m:GetItemResponseMessage>
        <m:GetItemResponseMessage ResponseClass="Warning">
          <m:MessageText>Item was not processed as a result of a previous error.</m:MessageText>
          <m:ResponseCode>ErrorBatchProcessingStopped</m:ResponseCode>
          <m:DescriptiveLinkKey>0</m:DescriptiveLinkKey>
          <m:Items/>
        </m:GetItemResponseMessage>
...

I am sure that my credentials are correct. It does happen while its
refreshing the calendar from the other user (everytime and for
different users).
I see the appointments of the other user(s) - but I can't tell if its
"complete" or if some are missing because of that error - my guess
would be that some are missing, because of the warnings above / but I
am not sure here.

Any idea why I get this error and how to dig deeper to get the root
cause?

thx in advance

kind regards

Torsten

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