Re: [Evolution] Mail sent from gmail.com arriving severely truncated

["Dr. John H. Lauterbach" <john lauterbachandassociates net>]

Thank you very much.  I decreased number of concurrent connections to one to improve performance with mail provider's server.


That also seems to have solved gmail problem, too, as same sender was able to send me an e-mail yesterday that I received without a problem.


John


-----Original Message-----

From: Milan Crha <mcrha redhat com>

To: evolution-list gnome org

Subject: Re: [Evolution] Mail sent from gmail.com arriving severely truncated

Date: Tue, 02 Jun 2015 17:28:52 +0200


On Mon, 2015-06-01 at 13:49 -0400, Dr. John H. Lauterbach wrote:
> This refers to evolution 3.16.0 running under Ubuntu 15.04.  One of my
> vendors uses gmail.  Since the afternoon of 29 May, his e-mail have
> been coming in severely truncated.  My secretary has also received a
> copy of those same e-mails.  She is using evolution 3.10.4 running
> under Ubuntu 14.04.  On her PC, they come our perfectly.  Webmail also
> shows perfectly.


	Hi,
does anything change if you move away from the message and then back to
it?

I think I see something similar from time to time, but so rarely that I
cannot debug it. When I select a message which is not downloaded yet, it
downloads, but the message preview shows it basically empty, with almost
no details, nothing. Then I move away from the message in the message
list and back, the message is re-downloaded and shown properly. Maybe
it's something similar for you.

> Message-ID: <1433180856 21525 11 camel john-Vostro-3500>


Search for the above message ID in your ~/.cache/evolution/mail and
delete the message (not folders.db file) which contains it. That will
force re-download in case the simple "move away and back" won't work.
Theen select the message in the Evolution's UI.

I would also try to decrease concurrent connections for that account,
it's in Edit->Preferences->Mail Accounts-><the GMail account>->Receiving
Options tab.
	Bye,
	Milan


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