Re: [Evolution] Internal server error occurred

[Pálmar Þorsteinsson <palmar thorsteinsson gmail com>]

> > Ever since my work place moved their mail services off of own Exchange
> > servers to cloud based Office 365 I've been having problems sending,
> > receiving and working with email using Evolution.
> >
> > Currently I'm running version 3.8.4 on Ubuntu 13.10 but this problem
> > has persisted for a few versions. The problems I describe apply to my
> > current set up using EWS but moving to IMAP did not help.
>
> In what way did it "not help".  IMAP on Evolution is really quite solid.

I'm sorry I wasn't clear on this but I did not find IMAP to be better
but I don't remember what problems I had with it.

> >  I have two other accounts, IMAP, from other providers set up as well
> > and have no problem with them.
>
> That sounds like it's a problem with the server then :-)

Yes, this is definitely a problem related to the server - but most
likely a combination of the server and Evolution as users who use MS
Outlook with the same server seem to experience no problems.

> unfortunately the EWS debugging info isn't there - try
>
>   $ EWS_DEBUG=2 evolution

Thanks for this tip. This seemed to give me debugging information.

When moving messages between folders, I got this error in the SOAP
response message: 

<m:MoveItemResponseMessage ResponseClass="Error">
  <m:MessageText>An internal server error occurred. Try again
later.</m:MessageText>
  <m:ResponseCode>ErrorInternalServerTransientError</m:ResponseCode>
  <m:DescriptiveLinkKey>0</m:DescriptiveLinkKey>
  <m:Items/>
</m:MoveItemResponseMessage>

Googling "ErrorInternalServerTransientError" points to problems such as
too many concurrent connections or too many queries in a given time
period, meaning that some resource quotas that are assigned to each user
in Office365 get used up.
Usually my queries work if I try again later which would normally be
illogical but could be explained by "my account having to regenarate
resource quotas".

Perhaps the EWS plugin is less efficient than MS Outlook...