Re: [Evolution] (no subject)
- From: Patrick O'Callaghan <poc usb ve>
- To: evolution-list gnome org
- Subject: Re: [Evolution] (no subject)
- Date: Sat, 17 Apr 2010 09:59:22 -0430
On Sat, 2010-04-17 at 09:45 -0400, Jonathan Jacobs wrote:
On Fri, 2010-04-16 at 14:57 -0400, Jonathan Jacobs wrote:
My mother has a boat load of emails that she is trying to delete.
Evolution is having a problem doing that. I have posted a bug but
only a few people have had this problem and they have Ubuntu 9.10. No
error messages pop up, the emails just sit in the trash folder and do
nothing.
Does the user understand the Evo deletion model: mark the message
Deleted, and later on Expunge the folder?
Is the account in question local (POP) or remote (IMAP, Exchange, etc.)?
If the account is local, check the size of the offending folder (not
Trash but the the folder she's deleting from, probably Inbox). If it's
close to 2GB, that may be the problem. ALso make sure there is at least
2GB free space on the filesystem that holds /tmp.
poc
Thanks for helping me with this problem. The error that I saw was
"Error while expunging folder". It is a pop3 account and the emails
are just regular emails. No attachments. She deletes from IN box and
expunges from trash folder. Lots of free space. I deleted what was
in the /tmp folder and rebooted and I get the same error. Please, any
other ideas? Jonathan
Once again, check the size of the Inbox file, e.g.:
ls -lh ~/.evolution/mail/local/Inbox
If it's close to 2GB, surgery will be required. This is because Evo
can't handle mbox-format files larger than this. Expunging trash from an
mbox file implies making a copy of the file, which is how this situation
can arise.
poc
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