RE: [Evolution] No provider available for protocol 'file'

[guenther <guenther rudersport de>]

Cc'ing the list, as this does not seem to be intended personally only,
and in fact I was going to get back to my earlier post myself anyway...

On Thu, 2006-05-11 at 13:35 +1200, Eustace, Glen wrote:
> > I fail to see how lack of human resources can be held for 
> > evidence that the developers and volunteer community members
> > ignore or otherwise not admit a bug. In fact, I am trying to
> > not take this personally.
>
> Please accept my apology.

Sure do, no offense taken, dude. :-)  Actually, I was going to apologize
myself, before I just noticed your mail in my Inbox.

What I was referring to, I possibly could take personally is -- I have
been one of those volunteer community members for years already,
spending a hell of a lot of time on mailing lists, bugzilla and IRC,
helping others to fix their issues, sharing experience, giving advice,
triaging bugs to make bugzilla a sane place.

Let me assure you, no one is ignoring any single issue.


> In my experience, I have always found mailing
> lists more effective at resolving issues than the official (appropriate)
> bugzilla. Probably for exactly the reason you have stated.  The official
> channels can often lack the resources to deal with all of the issues. A
> mailing list, however, seems to have a good deal of corporate memory
> about issues and solutions. IMHO peer support works great.

Yes, I agree. Peer support does work great, or at least can, if there is
a supporting community. That's the reason for me being here. I do
believe in Free Software and the Community.

On the other hand however, there is no such strict separation between
peer support and "official channels". While Novell pays developers to
work on Evo, these developers are not only dealing with bugzilla, but
respond on list as well. The other way around is true, too -- active
list supporters (peers) can be dedicated bug masters as well, helping
the developers not to drown in a flood of reports and focus on more
serious issues, just as fixing a bunch of issues themselves.

This fight of mine and others in mind, and then reading about bugs being
ignored made me feel a little... "uncomfortable".


Regarding bugzilla and issues being confirmed on list but not actively
being worked on: Feel free to mention the bug number here and thereby
summoning some bug masters. If there is an issue that still is in an
unconfirmed state although it bites quite some users, we should change
this, raising awareness in bugzilla and for the developers.


> > Feel free to join the bugsquad, to see what we actually got to deal
> > with...
>
> What/Who is the bugsquad ?

Bugsquad is the team of volunteers, triaging bugs, finding duplicates,
categorizing and prioritizing them, in order to provide something sane
for the developers to work with more efficiently.


> I can't commit to being able to contribute as I already have a fairly
> full plate.

hehe, yeah :)

This was more of a sarcastic remark anyway. ;)  If you seriously watch
any incoming bug report for a while and try to get an overview of all
those past bugs filed, you'll most likely know what I was about in the
first place...

I'm sorry if I may have sounded a bit harsh previously. Didn't mean to.
And I hope this helps understanding, why I was nonetheless...

...guenther


-- 
char *t="\10pse\0r\0dtu\0  ghno\x4e\xc8\x79\xf4\xab\x51\x8a\x10\xf4\xf4\xc4";
main(){ char h,m=h=*t++,*x=t+2*h,c,i,l=*x,s=0; for (i=0;i<l;i++){ i%8? c<<=1:
(c=*++x); c&128 && (s+=h); if (!(h>>=1)||!t[s+h]){ putchar(t[s]);h=m;s=0; }}}