Re: [Ekiga-list] Echo Test Failing

[Eugen Dedu <Eugen Dedu pu-pm univ-fcomte fr>]

On 04/07/11 20:13, Rob Stone wrote:
> On 04/07/11 11:34, Robert M. Riches Jr. wrote:
> > > Date: Mon, 04 Jul 2011 09:57:03 +1000
> > > From: Rob Stone<robstone mira net>
> > > To: Ekiga mailing list<ekiga-list gnome org>
> > >
> > > On 04/07/11 01:06, Eugen Dedu wrote:
> > > > On 01/07/11 19:36, Rob Stone wrote:
> > > > > Running Ekiga 3.2.7 on Debian Linux Toshiba A200 laptop.
> > > > >
> > > > > Output of uname -a
> > > > >
> > > > > Linux roblaptop 2.6.39-2-686-pae #1 SMP Wed Jun 8 11:33:14 UTC 2011
> > > > > i686
> > > > > GNU/Linux
> > > > >
> > > > > roblaptop:/var/log# lsusb
> > > > > Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> > > > > Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> > > > > Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> > > > > Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> > > > > Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> > > > > Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> > > > > Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> > > > > Bus 005 Device 002: ID 046d:0a01 Logitech, Inc. USB Headset
> > > > > Bus 006 Device 002: ID 15ca:00c3 Textech International Ltd. Mini
> > > > > Optical
> > > > > Mouse
> > > > > Bus 006 Device 003: ID 046d:089d Logitech, Inc. QuickCam E2500 series
> > > > > Bus 002 Device 005: ID 03f0:5b11 Hewlett-Packard OfficeJet J2100
> > > > > series
> > > > > roblaptop:/var/log#
> > > > >
> > > > >
> > > > > Start up Ekiga and it finally loads / appears. Initially it displays
> > > > > that it cannot register my sip address, then it seems to register and
> > > > > then it displays it cannot register another sip address
> > > > > 1 sip diamondcard us which has nothing to do with me.
> > > >
> > > > You have certainly entered a "1" during Assistant Configuration by
> > > > error. Please remove that account from Edit->Accounts dialog.
> > > >
> > > > > If I then try to run the echo test nothing happens and the message
> > > > > "call
> > > > > failed" appears.
> > > > >
> > > > > There is nothing in the logs to indicate exactly what "failed".
> > > > >
> > > > > So, I cannot test out speech latency or whether the web cam is
> > > > > functioning.
> > > > >
> > > > > Please advise what other information you need.
> > > >
> > > > We need -d 4 output to analyse the problem.
> > >
> > >
> > > Hi Eugen,
> > >
> > > I ran Ekiga as suggested and the output is humungous. I tried "catting"
> > > it to a file but nothing was written to the file.
> > > Even with the terminal window at its deepest, I can't copy and paste the
> > > content from the very beginning.
> > > As a rough guess, I'd say the last 4/5ths of the output is copyable.
> > > Is that enough??
> > >
> > > Cheers,
> > > Rob
> >
> > It appears Ekiga writes its debug to stderr. The method to
> > direct stderr to a file is shell-dependent. If you're using csh
> > or tcsh, this works:
> >
> > ekiga -d 4> & ztest2
> >
> > If you're using bash or one of its close relatives, this works:
> >
> > ekiga -d 4 2&>ztest6
> >
> > With a bit of luck, that will give you the complete output.
> >
> > HTH
> >
> > Robert Riches
> > rm riches jacob21819 net
> > _______________________________________________
> > ekiga-list mailing list
> > ekiga-list gnome org
> > http://mail.gnome.org/mailman/listinfo/ekiga-list
>
> O.K. Debug log file attached.
>
> After Ekiga started up I clicked on the "Echo Test", the little handset
> image turned green and a few seconds later turned red and the message
> "Call Completed" appeared in the status bar.
> I then did Ctl+Q to end the program.
>
> Hope this helps.

Sorry to answer so late.

There was a problem with echo test on the server, sometimes it brokes, 
we will hopefully upgrade it in 1-2 months.  It has been working for a 
few days, so it should work now on your machine.

--
Eugen