Re: About "fast dial" contacts in Overview mode



On Wed, 2012-05-02 at 09:17 +0300, pecisk gmail com wrote:
> Hi everyone!
> 
> Since GNOME Shell 3.2 I love feature of overview accessing contacts
> database and looking up their status. However, while I understand
> reasoning to have default behaviour to just open entry in Contacts
> app, I would like to have fast access to some kind of mini menu with
> communication methods to choose from - like, open conversation with
> this contact right now, or make a call - without opening Contacts app.
> 
> What core design people/Empathy people think about such posibility?
> This menu could be manifested after long press for touch interfaces,
> and for keyboard short cut in combination with enter would do.

This was my original hope for Folks integration with Gnome Shell. I
think every time I've opened a contact through the search feature, I've
immediately clicked on the "chat" icon for that contact.

One difficulty (and I think why opening within Contacts became the
default) is that there's no obvious default action. If you have a
contact with both a phone number and chat, the user needs to be able to
choose between those. Furthermore, if they have multiple chat
subcontacts (eg, home and work), you need the option to select between
those. And even then, you may need to choose your source account because
it may be possible to start a chat from any combination of account A ->
{contact A, contact B} or account B -> {contact A, contact B}.

So, <mod>-Enter/long tap would need to open a follow-up dialog or
similar (unfortunately). But it would still save a mouse-requiring click
on a narrow target (the chat/phone/email icon within Contacts) which
would not always appear in a consistent place.

Maybe the design team could figure out the best way to handle this
dialog (whether in the overview (probably best) or desktop).

Regards,
-Travis

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