Re: Reduced Bugzilla functionality for 6+ months -- acceptable?

["Luis Villa" <luis tieguy org>]

On Thu, Dec 4, 2008 at 2:17 PM, Cosimo Cecchi <cosimoc gnome org> wrote:
>> > - simple-dup-finder
>>
>> Suggest we move crashes out of Bugzilla and into a separate database
>> (like Socorro).  Bugzilla should only be for hand-written input from
>> technical people.
>
> Technically, bug-buddy is already capable of creating minidumps and push
> them to a crash.gnome.org server, and this would be great indeed, but
> AFAICT it requires a lot of coordination between us and distributions to
> provide:
> - a way for distributors to automatically push debug information to a
> centralized server for every package/update.
> - an unified way to get the version of a package, as distributors often
> ship two or more updates for the same upstream version.

You don't need full symbols for crash information to be useful. It
certainly helps, but we shouldn't let the perfect be the enemy of the
good there.

> To be honest, I like more the way Ubuntu handles this, i.e. has its own
> crash server and pushes upstream only the good/unique traces.

The crash information is (well, should be) the most important
bug-related information GNOME has. Relying on the judgment of others
to handle them should only be a last resort used if we're absolutely
incapable of handling it ourselves.

Luis