Re: downstream bugs [was Re: GnomeClient replacement?]



On 7/19/06, Dan Winship <danw novell com> wrote:
Luis Villa wrote:
> * distros are all crap at getting their bugs upstream, pretty much.
> (Some are slightly better than others, at various times.)

So now that we've got XML-RPC support in bugzilla, it would be insanely
cool if someone could write interfaces and code to let you do
cross-bugzilla refiling / mark as duplicate / mark as depending on or
blocking. (Including cross-bugzilla notifications of relevant changes.)

So like, someone files a bug against the panel on SLED, we figure out
that it's an upstream bug, but we still want to track it, because it's
still a bug against our product too, and it's affecting a customer. So
we click a little "refile this upstream and mark the local bug as
depending on the upstream one" button, which does just that. Then if we
investigate further, we can add comments upstream, or if someone else
fixes it and closes the bug upstream, we'd get a notification of that,
and can apply the fix and close our bug.

I strongly believe developing and maintaining such tools would be a
very worthwhile investment for the various distros- it would reduce
the duplication of QA by all parties (which is pretty brutal overhead
right now), increase the speed that fixes get to users (again, a win
for all parties), so on, so forth. I'd even be willing to argue that
this is something a paid bugmaster should do, or at least help the
distros' QA teams with. Obviously not going to be me at this point,
but something I think the board and advisory board should keep in
mind.

Luis



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