Re: Bug reporting [Was: Promoting greater integration between testers!:)]

[Jeff Waugh <jdub perkypants org>]

<quote who="Owen Taylor">

> I have a hard time imagining that a triage team of non-programmers could
> save more time for GTK+'s portion of bugzilla than the time spent guiding
> them along. 

(See reply to Luis... I said "triaging/testing" which implies a level of
knowledge greater than that required for most user facing product triage
tasks...)

> I'd love to have more programmers going through GTK+ bugzilla, but I want
> them fixing bugs, not categorizing bugs for the existing hackers to fix.

I'm suggesting that this might be a reasonable stepping stone to shift from
bug tester to bug fixer. We need more hackers, we need to think about ways
of attracting hackers, we can't expect hackers to explode, fully-formed out
of freak lightning strikes and nuclear waste, so finding easy tasks to give
new contributors interesting responsibilities, understanding of project
processes, contact with established hacker mentors, and easy paths to
knowledge is important.

But it does require work.

- Jeff

-- 
Get Informed: SCO vs. IBM                            http://sco.iwethey.org/
 
    "Not only that, but Google is fast. In fact, it's quite competitive
                          with DNS." - Raph Levien