Re: some bugs
- From: Chris Chabot <chabotc reviewboard com>
- To: Luis Villa <louie ximian com>
- Cc: desktop-devel-list gnome org
- Subject: Re: some bugs
- Date: Mon, 04 Mar 2002 10:34:26 +0100
Luis Villa wrote:
[..] For my part as bugmaster:
Bugs that don't get reported in bugzilla don't get fixed... I hear
people bitch in IRC and other places that 'feature foo doesn't work.' I
can, and do, bitch/cajole/what have you at people to fix feature foo.
But I don't/can't if they aren't filed. DON'T ASSUME THE MAINTAINER
KNOWS IT IS A PROBLEM... people assume it is. And that's very often not
the case. If you file a bug, and the maintainer already knows, then
great; they've got a report they can use to track the problem. If you
file a bug, and they didn't know about it, then... great. They might fix
it. They definitely weren't going to fix it before. [..]
A question related to this though. I filed around 80 bugs in bugzilla so
far, and for a to large a percentage, i get the feeling the maintainers
didn't even look at the bug i filed.
In a lot of cases, the product in question has changed to often in
various new releases the bug entries are no longer relevant, and in
other cases, the bug keeps its open status indefinatly without anyone
leaving comments, asking questions or closing the bug..
To often i get to close my own bugs, since the report is no longer
relevant over time, without anyone ever looking at the bug.
Admitedly some maintainers are very responsive and make good use of
bugzilla, and it is a pleasure to try to help them solve problems, but
to often i get the feeling the bug reporting could be in vain.
Is there something we (bug reporters) could do to make bugzilla more
usable and more populair with the maintainers?
What i am worried about is that if a situation like i described above is
allowed to exist for to long, it will turn into a self forfilling
prophesy. So many non relevant bug reports, that a developer can not
find any usefull information, and so little developer activity that no
one wants to report bugs any more.
Just wondering how i can help do my part to help,
-- Chris
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