[bugzilla-gnome-org-extensions] Stock answers: Add support_request/invalid stock answer
- From: Andre Klapper <aklapper src gnome org>
- To: commits-list gnome org
- Cc:
- Subject: [bugzilla-gnome-org-extensions] Stock answers: Add support_request/invalid stock answer
- Date: Sun, 4 Jan 2015 22:44:37 +0000 (UTC)
commit 7efb699815cb8d4e8a8cf2d81ac7ce8060629358
Author: Andre Klapper <a9016009 gmx de>
Date: Sun Jan 4 23:44:28 2015 +0100
Stock answers: Add support_request/invalid stock answer
.../hook/bug/edit-after_comment_textarea.html.tmpl | 1 +
1 files changed, 1 insertions(+), 0 deletions(-)
---
diff --git a/StockAnswers/template/en/default/hook/bug/edit-after_comment_textarea.html.tmpl
b/StockAnswers/template/en/default/hook/bug/edit-after_comment_textarea.html.tmpl
index b291d11..0f22da1 100644
--- a/StockAnswers/template/en/default/hook/bug/edit-after_comment_textarea.html.tmpl
+++ b/StockAnswers/template/en/default/hook/bug/edit-after_comment_textarea.html.tmpl
@@ -73,6 +73,7 @@
addStockLink("Thanks for taking the time to report this.\nUnfortunately, that stack trace is missing
some elements that will help a lot to solve the problem, so it will be hard for the developers to fix that
crash. Can you get us a stack trace with debugging symbols? Please see
https://wiki.gnome.org/Community/GettingInTouch/Bugzilla/GettingTraces for more information on how to do so
and reopen this [% terms.bug %] report. Thanks in advance!", 'bad_stacktrace', '', 'INCOMPLETE', '1');
addStockLink("Thanks for taking the time to report this.\nHowever, you are using a version that is too
old and not supported anymore by GNOME developers. GNOME developers are no longer working on that version, so
unfortunately there will not be any [% terms.bug %] fixes by GNOME developers for the version that you
use.\n\nBy upgrading to a newer version of GNOME you could receive [% terms.bug %] fixes and new
functionality. You may need to upgrade your Linux distribution to obtain a newer version of GNOME.\n\nPlease
feel free to reopen this [% terms.bug %] report if the problem still occurs with a recent version of GNOME,
or feel free to report this [% terms.bug %] in the [% terms.bug %] tracking system of your Linux distribution
if your distribution still supports the version that you are using.", 'obsolete', '', 'OBSOLETE', '');
addStockLink("Thanks for taking the time to report this.\nHowever, this application does not track its
[% terms.bugs %] in the GNOME [% terms.Bugzilla %]. We kindly ask you to report the [% terms.bug %] to the
application authors. For a selective list of other [% terms.bug %] tracking systems please consult
https://wiki.gnome.org/Bugsquad/TriageGuide/NonGnome.\n\nIf the affected third party application has a [%
terms.bug %] tracking system you should investigate whether a [% terms.bug %] for the reported issue is
already filed in this system. If it has not been filed yet please do so. Also ensure that both [% terms.bug
%] reports contain a link to each other.\nThanks in advance!", 'not_gnome', '', 'NOTGNOME', '');
+ addStockLink("Thanks for taking the time to report this.\nWe would like to note that GNOME Bugzilla is
not a place to receive help for configuration or preferences issues, but a [% terms.bug %] tracking system
for errors in the software code. In order to receive help, please bring up your support question in a support
forum (for example, the support forum of your distribution) or the mailing list of the project. Thank you for
your understanding!", 'support_request', '', 'INVALID', '');
addStockLink("This problem was reported against a version which is not supported anymore.\nCould you
please check again if the issue you reported here still happens in a recent version of GNOME and update this
report by adding a comment and adjusting the 'Version' field?\n\nWithout feedback this report might get
closed as INCOMPLETE after a while.\n\nAgain thank you for reporting this problem. We are sorry that it could
not be fixed for the version that you originally used here.", 'old_untouched', 'NEEDINFO', '', '');
addStockLink("Thanks for taking the time to report this.\nThis particular [% terms.bug %] has already
been reported into our [% terms.bug %] tracking system, but please feel free to report any further [%
terms.bugs %] you find.", 'duplicate', '', 'DUPLICATE', '');
addStockLink("Thanks for taking the time to report this.\nThis particular [% terms.bug %] has already
been reported into our [% terms.bug %] tracking system, but the maintainers need more information to fix the
[% terms.bug %]. Could you please answer the questions in the other report in order to help the developers?",
'dupe+needinfo', '', 'DUPLICATE', '');
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