[bugzilla-gnome-org-extensions] Stock answers: Add support_request/invalid stock answer



commit 7efb699815cb8d4e8a8cf2d81ac7ce8060629358
Author: Andre Klapper <a9016009 gmx de>
Date:   Sun Jan 4 23:44:28 2015 +0100

    Stock answers: Add support_request/invalid stock answer

 .../hook/bug/edit-after_comment_textarea.html.tmpl |    1 +
 1 files changed, 1 insertions(+), 0 deletions(-)
---
diff --git a/StockAnswers/template/en/default/hook/bug/edit-after_comment_textarea.html.tmpl 
b/StockAnswers/template/en/default/hook/bug/edit-after_comment_textarea.html.tmpl
index b291d11..0f22da1 100644
--- a/StockAnswers/template/en/default/hook/bug/edit-after_comment_textarea.html.tmpl
+++ b/StockAnswers/template/en/default/hook/bug/edit-after_comment_textarea.html.tmpl
@@ -73,6 +73,7 @@
       addStockLink("Thanks for taking the time to report this.\nUnfortunately, that stack trace is missing 
some elements that will help a lot to solve the problem, so it will be hard for the developers to fix that 
crash. Can you get us a stack trace with debugging symbols? Please see 
https://wiki.gnome.org/Community/GettingInTouch/Bugzilla/GettingTraces for more information on how to do so 
and reopen this [% terms.bug %] report. Thanks in advance!", 'bad_stacktrace', '', 'INCOMPLETE', '1');
       addStockLink("Thanks for taking the time to report this.\nHowever, you are using a version that is too 
old and not supported anymore by GNOME developers. GNOME developers are no longer working on that version, so 
unfortunately there will not be any [% terms.bug %] fixes by GNOME developers for the version that you 
use.\n\nBy upgrading to a newer version of GNOME you could receive [% terms.bug %] fixes and new 
functionality. You may need to upgrade your Linux distribution to obtain a newer version of GNOME.\n\nPlease 
feel free to reopen this [% terms.bug %] report if the problem still occurs with a recent version of GNOME, 
or feel free to report this [% terms.bug %] in the [% terms.bug %] tracking system of your Linux distribution 
if your distribution still supports the version that you are using.", 'obsolete', '', 'OBSOLETE', '');
       addStockLink("Thanks for taking the time to report this.\nHowever, this application does not track its 
[% terms.bugs %] in the GNOME [% terms.Bugzilla %]. We kindly ask you to report the [% terms.bug %] to the 
application authors. For a selective list of other [% terms.bug %] tracking systems please consult 
https://wiki.gnome.org/Bugsquad/TriageGuide/NonGnome.\n\nIf the affected third party application has a [% 
terms.bug %] tracking system you should investigate whether a [% terms.bug %] for the reported issue is 
already filed in this system. If it has not been filed yet please do so. Also ensure that both [% terms.bug 
%] reports contain a link to each other.\nThanks in advance!", 'not_gnome', '', 'NOTGNOME', '');
+      addStockLink("Thanks for taking the time to report this.\nWe would like to note that GNOME Bugzilla is 
not a place to receive help for configuration or preferences issues, but a [% terms.bug %] tracking system 
for errors in the software code. In order to receive help, please bring up your support question in a support 
forum (for example, the support forum of your distribution) or the mailing list of the project. Thank you for 
your understanding!", 'support_request', '', 'INVALID', '');
       addStockLink("This problem was reported against a version which is not supported anymore.\nCould you 
please check again if the issue you reported here still happens in a recent version of GNOME and update this 
report by adding a comment and adjusting the 'Version' field?\n\nWithout feedback this report might get 
closed as INCOMPLETE after a while.\n\nAgain thank you for reporting this problem. We are sorry that it could 
not be fixed for the version that you originally used here.", 'old_untouched', 'NEEDINFO', '', '');
       addStockLink("Thanks for taking the time to report this.\nThis particular [% terms.bug %] has already 
been reported into our [% terms.bug %] tracking system, but please feel free to report any further [% 
terms.bugs %] you find.", 'duplicate', '', 'DUPLICATE', '');
       addStockLink("Thanks for taking the time to report this.\nThis particular [% terms.bug %] has already 
been reported into our [% terms.bug %] tracking system, but the maintainers need more information to fix the 
[% terms.bug %]. Could you please answer the questions in the other report in order to help the developers?", 
'dupe+needinfo', '', 'DUPLICATE', '');


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