[empathy: 20/55] * Restructure problems-connecting into a guide and shorten names to "prob-conn" * Update xmlns where



commit bf2830cb6131a70e549399b38a9a6c994aff39ff
Author: Phil Bull <philbull gmail com>
Date:   Fri Jun 19 23:29:06 2009 +0100

    * Restructure problems-connecting into a guide and shorten names to "prob-conn" * Update xmlns where missed * Use the page type hint (topic/guide) correctly

 help/C/add-contact.page            |    2 +-
 help/C/change-status.page          |    2 +-
 help/C/prob-conn-acctdisabled.page |   52 ++++++++++++++++
 help/C/prob-conn-auth.page         |   51 ++++++++++++++++
 help/C/prob-conn-neterror.page     |   62 ++++++++++++++++++++
 help/C/prob-conn.page              |   38 ++++++++++++
 help/C/problems-connecting.page    |  113 ------------------------------------
 help/C/send-file.page              |    2 +-
 help/C/send-message.page           |    2 +-
 9 files changed, 207 insertions(+), 117 deletions(-)
---
diff --git a/help/C/add-contact.page b/help/C/add-contact.page
index 38b05f7..767ac79 100644
--- a/help/C/add-contact.page
+++ b/help/C/add-contact.page
@@ -1,5 +1,5 @@
 <page xmlns="http://projectmallard.org/1.0/";
-      type="guide"
+      type="topic"
       id="add_contact">
 
 <info>
diff --git a/help/C/change-status.page b/help/C/change-status.page
index e3b9e11..27af183 100644
--- a/help/C/change-status.page
+++ b/help/C/change-status.page
@@ -1,5 +1,5 @@
 <page xmlns="http://projectmallard.org/1.0/";
-  type="guide"
+  type="topic"
   id="change-status">
   
   <info>
diff --git a/help/C/prob-conn-acctdisabled.page b/help/C/prob-conn-acctdisabled.page
new file mode 100644
index 0000000..0898ad9
--- /dev/null
+++ b/help/C/prob-conn-acctdisabled.page
@@ -0,0 +1,52 @@
+<page xmlns="http://projectmallard.org/1.0/";
+  type="topic"
+  id="prob-conn-acctdisabled">
+
+  <info>
+    <link type="guide" xref="prob-conn"/>
+    <desc>
+        The instant messaging account that you want to use is not enabled in 
+        the list of accounts.
+    </desc>
+    <revision version="3.0" date="2009-06-17" status="stub"/>
+    <credit type="author">
+      <name>Phil Bull</name>
+      <email>philbull gmail com</email>
+    </credit>
+    <copyright>
+      <year>2009</year>
+      <name>GNOME Documentation Project</name>
+    </copyright>
+    <license>Creative Commons Share Alike</license>
+    <include href="legal.xml" xmlns="http://www.w3.org/2001/XInclude"; />
+  </info>
+
+<title>My account is not enabled</title>
+
+<p>
+If the instant messaging account that you want to use is not enabled in the 
+drop-down account list when you try to start a new conversation or join a 
+chat, your account details may not be correct.
+</p>
+
+<list>
+<item>
+    <p>
+    Click <guiseq><gui>Edit</gui><gui>Accounts</gui></guiseq> and make sure 
+    that the <gui>Enabled</gui> checkbox is checked.
+    </p>
+</item>
+<item>
+    <p>
+    Make sure that your username and password are correct.
+    </p>
+</item>
+<item>
+    <p>
+    Expand the <gui>Advanced</gui> section of the <app>Accounts</app> 
+    window and make sure that all of the server settings are correct.
+    </p>
+</item>
+</list>
+
+</page>
diff --git a/help/C/prob-conn-auth.page b/help/C/prob-conn-auth.page
new file mode 100644
index 0000000..8da582b
--- /dev/null
+++ b/help/C/prob-conn-auth.page
@@ -0,0 +1,51 @@
+<page xmlns="http://projectmallard.org/1.0/";
+  type="topic"
+  id="prob-conn-auth">
+
+  <info>
+    <link type="guide" xref="prob-conn"/>
+    <desc>
+        An error message appears in the main window saying that 
+        <gui>Authentication failed</gui>.
+    </desc>
+    <revision version="3.0" date="2009-06-17" status="stub"/>
+    <credit type="author">
+      <name>Phil Bull</name>
+      <email>philbull gmail com</email>
+    </credit>
+    <copyright>
+      <year>2009</year>
+      <name>GNOME Documentation Project</name>
+    </copyright>
+    <license>Creative Commons Share Alike</license>
+    <include href="legal.xml" xmlns="http://www.w3.org/2001/XInclude"; />
+  </info>
+
+<title>I get a message that says "Authentication failed"</title>
+
+<p>
+If you try to connect and an error message appears in the main Empathy 
+window saying that <gui>Authentication failed</gui>, your instant messaging 
+service is not allowing you to connect because it does not recognize your 
+username or password for some reason.
+</p>
+
+<list>
+<item>
+    <p>
+    Make sure that you have registered for an account with the service you 
+    are trying to connect to. If you do not have an account, most services 
+    will not allow you to connect.
+    </p>
+</item>
+<item>
+    <p>
+    Click the <gui>Edit Account</gui> button in the error message. Type 
+    your username and password again to make sure that they are correct. 
+    Uncheck the <gui>Enabled</gui> box next to the name of your account and 
+    then check it again to try to connect to the service again.
+    </p>
+</item>
+</list>
+
+</page>
diff --git a/help/C/prob-conn-neterror.page b/help/C/prob-conn-neterror.page
new file mode 100644
index 0000000..291d80c
--- /dev/null
+++ b/help/C/prob-conn-neterror.page
@@ -0,0 +1,62 @@
+<page xmlns="http://projectmallard.org/1.0/";
+  type="topic"
+  id="prob-conn-neterror">
+
+  <info>
+    <link type="guide" xref="prob-conn"/>
+    <desc>
+        An error message appears in the main Empathy window which says 
+        <gui>Network error</gui>.
+    </desc>
+    <revision version="3.0" date="2009-06-17" status="stub"/>
+    <credit type="author">
+      <name>Phil Bull</name>
+      <email>philbull gmail com</email>
+    </credit>
+    <copyright>
+      <year>2009</year>
+      <name>GNOME Documentation Project</name>
+    </copyright>
+    <license>Creative Commons Share Alike</license>
+    <include href="legal.xml" xmlns="http://www.w3.org/2001/XInclude"; />
+  </info>
+
+<title>I get a message that says "Network error"</title>
+
+<p>
+If you try to connect and an error message appears in the main Empathy 
+window which says <gui>Network error</gui>, Empathy cannot communicate with 
+the instant messaging service for some reason.
+</p>
+
+<list>
+<item>
+    <p>
+    Check that you are connected to the Internet or network.
+    </p>
+</item>
+<item>
+    <steps>
+        <item>
+        <p>
+        Click the <gui>Edit Account</gui> button in the error message.
+        </p>
+        </item>
+        <item>
+        <p>
+        Expand the <gui>Advanced</gui> section and make sure that the details 
+        such as server address and port are correct. You should be able to find 
+        these details from the website of the messaging service.
+        </p>
+        </item>
+        <item>
+        <p>
+        Uncheck the <gui>Enabled</gui> box next to the name of your account and 
+        then check it again to try to connect to the service again.
+        </p>
+        </item>
+    </steps>
+</item>
+</list>
+
+</page>
diff --git a/help/C/prob-conn.page b/help/C/prob-conn.page
new file mode 100644
index 0000000..b165cfb
--- /dev/null
+++ b/help/C/prob-conn.page
@@ -0,0 +1,38 @@
+<page xmlns="http://projectmallard.org/1.0/";
+  type="guide"
+  id="prob-conn">
+
+<info>
+  <link type="guide" xref="index#problems"/>
+  <desc>
+    Diagnose common problems with connecting to an instant messaging service.
+  </desc>
+  <revision version="3.0" date="2009-06-17" status="stub"/>
+  <credit type="author">
+    <name>Phil Bull</name>
+    <email>philbull gmail com</email>
+  </credit>
+  <copyright>
+    <year>2009</year>
+    <name>GNOME Documentation Project</name>
+  </copyright>
+
+    <license>Creative Commons Share Alike</license>
+
+  <include href="legal.xml" xmlns="http://www.w3.org/2001/XInclude"; />
+</info>
+
+<title>I have a problem connecting to an instant messaging service</title>
+
+<comment>
+    <cite date="2009-06-14"><name>Phil Bull</name></cite>
+    <p>This is a stub. We should identify the most common causes for a user not 
+    being able to connect and document those.</p>
+</comment>
+
+<comment>
+    <cite date="2009-06-17"><name>Phil Bull</name></cite>
+    <p>Check whether gui tags are allowed in section titles and descs.</p>
+</comment>
+
+</page>
diff --git a/help/C/send-file.page b/help/C/send-file.page
index 13774bb..e995dad 100644
--- a/help/C/send-file.page
+++ b/help/C/send-file.page
@@ -1,5 +1,5 @@
 <page xmlns="http://projectmallard.org/1.0/";
-  type="guide"
+  type="topic"
   id="send-file">
 
 <info>
diff --git a/help/C/send-message.page b/help/C/send-message.page
index 79794fc..996b4be 100644
--- a/help/C/send-message.page
+++ b/help/C/send-message.page
@@ -1,5 +1,5 @@
 <page xmlns="http://projectmallard.org/1.0/";
-  type="guide"
+  type="topic"
   id="send-message">
 
   <info>



[Date Prev][Date Next]   [Thread Prev][Thread Next]   [Thread Index] [Date Index] [Author Index]