bugzilla-newer r707 - in trunk: . template/en/custom/pages

[ovitters svn gnome org]

Author: ovitters
Date: Thu Apr 10 08:03:35 2008
New Revision: 707
URL: http://svn.gnome.org/viewvc/bugzilla-newer?rev=707&view=rev

Log:
2007-10-10  Christian Kirbach  <Christian Kirbach googlemail com>

* template/en/custom/pages/email.html.tmpl: Provide users more details
on how to stop receiving email and unsubscribe from reports.


Modified:
   trunk/ChangeLog
   trunk/template/en/custom/pages/email.html.tmpl

Modified: trunk/template/en/custom/pages/email.html.tmpl
==============================================================================
--- trunk/template/en/custom/pages/email.html.tmpl	(original)
+++ trunk/template/en/custom/pages/email.html.tmpl	Thu Apr 10 08:03:35 2008
@@ -27,9 +27,10 @@
 This page can help you
 <ul>
   <li>Understand why you received email.</li>
-  <li>Explain why you can't respond via email.</li>
+  <li>Learn how to stop receiving email.</li>
   <li>Figure out how to change the conditions causing you receive
       email, including turning email notifications off entirely.</li>
+  <li>Explain why you can't respond via email.</li>
   <li>How you can get help if things don't seem to be working.</li>
 </ul>
 </p>
@@ -39,13 +40,40 @@
 Bugzilla sends out email to notify you of changes to bugs you
 reported, modified, put yourself on the cc list, etc.  The full list
 of reasons can be found at <a
-href="userprefs.cgi">http://bugzilla.gnome.org/userprefs.cgi</a>.
+href="userprefs.cgi">[% Param("urlbase") %]userprefs.cgi</a>.
 There is a bug in the system in that it defaults to sending out mail
 when other bugs are marked as a duplicate of the bug you are watching;
 we intend to make that a configuration option defaulting to off.
 Sorry for the annoyance.
 </p>
 
+<b>How to stop receiving email</b>
+<p>
+If you are on the CC (carbon copy) list of any bugzilla bug report you can 
+easily remove yourself. You receive a link 
+to the corresponding report in the last line of every email you get from 
+bugzilla. The link is also at the top. In order to unsubscribe open the 
+report, scroll down to the bottom, select your email address within the 
+CC: box, tick <i>Remove selected CCs</i> and press the 
+"Submit Changes" button. <br>
+
+For other cases please refer to the comprehensive email settings 
+mentioned below. <br>
+
+Please keep in mind that we may depend on additional information from you to
+successfully tackle a software problem we all would like to see resolved.
+</p>
+
+<b>How to change when (or if) you get email.</b>
+<p>
+Go to <a
+href="userprefs.cgi?tab=email">[% Param("urlbase") %]userprefs.cgi?tab=email</a>
+and unselect (or select) any relevant boxes for when you don't want to
+get email.  If you want to disable email entirely, click on the
+"Disable All Mail" button. After any changes, make sure to press the
+"Submit Changes" button at the bottom of the page.
+</p>
+
 <b>Why you can't respond via email.</b>
 <p>
 Our version of bugzilla is simply a modified (albeit heavily) version
@@ -87,16 +115,6 @@
 Any email responses you send at this time will be discarded.
 </p>
 
-<b>How to change when (or if) you get email.</b>
-<p>
-Go to <a
-href="userprefs.cgi?tab=email">http://bugzilla.gnome.org/userprefs.cgi?tab=email</a>
-and unselect (or select) any relevant boxes for when you don't want to
-get email.  If you want to disable email entirely, click on the
-"Disable All Mail" button.  After any changes, make sure to press the
-"Submit Changes" button at the bottom of the page.
-</p>
-
 <b>Where to go for further help</b>
 <p>
 If things aren't working or you have a question not answered here