Re: [Evolution] Evolution mail downloading problem

[Milan Crha <mcrha redhat com>]

On Tue, 2014-05-06 at 23:59 -0400, Carpetnailz wrote:
> The last couple of days I'm having these problems: 
>
> 1. I'm getting Evol failing partway through the download: "Failed
> message at 1 of 15" (or 3 of 8 or whatever). It freezes Evo. "Cancel"
> won't even work. When I use 'evolution --force-shutdown', I get "No
> response from Evolution. Killingthe process." 
>
> 2. When I check my mail via webmail, I see mail there that has been
> downloaded but hasn't been deleted from the server (POP set to delete
> mail from the server).
>
> 3. Evolution won't shut down, even when it hasn't frozen on a download.
> I use 'evolution --force-shutdown', restart Evo, and then try to shut it
> down and it won't--I need to go back to --force-shutdown. 
>
> Running Evolution 3.8.5 on Fedora 19, Lenovo X120e.

        Hello,
3.8.5 is rather ancient these days, current stable is 3.12.1, with a
release of 3.12.2 the next week.

Anyway, both 1) and 3) can be connected, and both needs a backtrace to
see where evolution got stuck, thus to identify the problem and so on.
Please install debuginfo packages for evolution-data-server and
evolution, and then get backtrace of the frozen evolution process in
both cases, which you can do with gdb command:
   $ gdb --batch --ex "t a a bt" -pid=`pidof evolution` &>bt.txt
Make sure the bt.txt will not contain any private information, like
passwords, email addresses, server addresses and so on. I usually search
at least for "pass" (quotes for clarity only).
        Bye,
        Milan