Re: [Gimp-developer] gimp and windows 8.1

[Jehan Pagès <jehan marmottard gmail com>]

Hi,

On Tue, Dec 9, 2014 at 1:05 AM, kenboydart . <kenboydart gmail com> wrote:
> Well now I am getting further along .
> But when I press download it takes me to
> " Perfect photo suite 8" a program I already have .
> Not related to gimp I assume .

It seems like you are not downloading it from the official website.
When you want GIMP, always get it from: http://www.gimp.org/downloads/
This is the official release webpage and the only place trustworthy.

There are actually a few places with third-party trusted builds of
GIMP, but if you are not sure of which is which, the gimp.org website
is the place to go (the third party trusted builds are usually listed
there too anyway).
Over there, there won't be any strange advertisements or redirecting
you to some weird other program.

Regards,

Jehan

> If someone could recommend a a path to download
> Gimp that may be helpful, as I really do want
> to use Gimp .
> thanks again,
> Ken
>
> On Mon, Dec 8, 2014 at 12:30 PM, Jehan Pagès <jehan marmottard gmail com>
> wrote:
> > Hi,
> >
> > On Mon, Dec 8, 2014 at 7:21 PM, kenboydart . <kenboydart gmail com> wrote:
> > > Hello Jehan
> > > I did a search on the PC and Lib ect. is their !
> > > So, this is all way over my head and I must
> > > give up at this point.
> >
> > Well, there is probably a bug in the installer, maybe specifically for
> > this "Surface Pro 3" environment. Could you please open a bug report
> > so that we remember?
> > This may not be fixed soon, since I don't know if any of the
> > developers has such a tablet. But at least we can track the issue (in
> > the mailing list, it will just get forgotten in a few days).
> > Thanks!
> >
> > Jehan
> >
> > > Ken
> > >
> > > On Mon, Dec 8, 2014 at 9:37 AM, Jehan Pagès <jehan marmottard gmail com>
> > > wrote:
> > > > Hi,
> > > >
> > > > On Mon, Dec 8, 2014 at 6:17 PM, Ken Boyd <kenboydart gmail com> wrote:
> > > > > yes thanks
> > > > > It was downloaded directly from the site and its      windows
> > > > > "updated
> > > > > installer2.8.14"
> > > > > Gimp will not open , a note comes down to say " the program can't
> > > > > start
> > > > > because Libgimpui-2.0-0.dll
> > > > > is missing from your computer. try reinstalling the program to fix
> > > > > this
> > > > > problem "
> > > > > This is a very new surface pro 3 and I assume windows 8.1
> > > >
> > > > And you had no problem when installing GIMP? Like an error message
> > > > during the installation process?
> > > > Also could you try to search your system files for
> > > > Libgimpui-2.0-0.dll, so that we can know if this is actually absent or
> > > > the system simply can't find it.
> > > >
> > > > Note that I am not the most expert of the Windows installer. I am
> > > > merely trying to look for some obvious hints, but maybe some other dev
> > > > may know better how to debug your case.
> > > > If that were my dev installation, I would update the PATH environment
> > > > variable's value (if the dll was present but not found). But these
> > > > kind of "hack" should not be necessary with a user installation from
> > > > the official installer. So if you don't get any answer on this mailing
> > > > list from the people who would know better than I, I advise that you
> > > > open a bug report on our bug tracker (just wait a little in case
> > > > someone knows the right solution):
> > > > https://bugzilla.gnome.org/enter_bug.cgi?product=GIMP
> > > >
> > > > Thanks.
> > > >
> > > > Jehan
> > > >
> > > > > thanks again.
> > > > > Ken
> > > > > On Dec 8, 2014, at 8:51 AM, Jehan Pagès <jehan marmottard gmail com>
> > > > > wrote:
> > > > >
> > > > > > Hi,
> > > > > >
> > > > > > On Sun, Dec 7, 2014 at 12:38 AM, Ken Boyd <kenboydart gmail com>
> > > > > > wrote:
> > > > > > > first of all I LOVE gimp !  [ on my old Mac ]
> > > > > > > I just got a surface pro 3 and have uploaded the
> > > > > > > latest Gimp but the pro says my computer is missing
> > > > > > > " libgimpui-2.0-0.dll   "
> > > > > > > What do I do now ???
> > > > > >
> > > > > > Could we have more information on:
> > > > > > - where did you download GIMP from, and which version?
> > > > > > - when does this error happen exactly? When you start GIMP? Any more
> > > > > > detail on the error context?
> > > > > > Thanks.
> > > > > >
> > > > > > Jehan
> > > > > >
> > > > > > > thank you so much.
> > > > > > > Ken
> > > > > > > _______________________________________________
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> > > > > > > List archives:
> > > > > > > https://mail.gnome.org/archives/gimp-developer-list