Re: [Evolution] Junk removal is too efficient

[Andre Klapper <ak-47 gmx net>]

On Sun, 2021-07-04 at 01:22 +0800, JPM wrote:
> Hi,
>
> I have Evolution version 3.40.2. It's a new setup a few weeks old.
> 100% of incoming mail goes to the 'Junk folder' every day I mark all
> the
> emails that should not go into the 'Junk folder' with 'Mark as Not
> Junk'

Is this about a POP account or about an IMAP account? 
Is there any potential server-side filtering involved?

> by doing so, I assumed they will go on a 'White list' and next time I
> get an email from the same sender, it will go into the 'Inbox' alas
> every single email keeps on going into the 'Junk' folder??

I don't think that SpamAssassin relies on simple allowlists based on
alleged sender addresses only...

> The only Junk settings I can find are on the 'mail preferences' tab
> and
> I have ticked: 'Check incoming messages for junk' 'Do not mark
> messages
> as junk if sender is in my address book' 'check custom headers for
> junk' (containing: X-Spam-Flags = Yes, X-Spam-Level = *****) and
> under
> SpamAssassin Options I tried with and without 'Include remote tests'
> with no difference.

Have you checked if those custom headers exist in those messages ending
up in a Junk folder?

Cheers,
andre
--
Andre Klapper  |  ak-47 gmx net
https://blogs.gnome.org/aklapper/