Re: [Evolution] Evolution crashes on startup

[Milan Crha <mcrha redhat com>]

On Mon, 2015-11-30 at 21:05 -0500, David Elwell wrote:
> Evolution (under Ubuntu 14.04)

        Hi,
it doesn't tell much about the Evolution version to many of the people
here. What does matter here is the version of the Evolution, not of
your distribution. (John mentioned it's 3.10.4 in your distribution.)

> is crashing on startup, while it reads: 
> "generating message list …"

Pretty hard to tell without seeing the backtrace of the crash. Please
install debug info packages (dbg in Ubuntu?) for evolution-data-server
and evolution (only or these two is enough, no need to install the
debug info package for webkitgtk3), then run evolution under gdb like
this:

   $ gdb --batch evolution --ex r --ex bt --ex "t a a bt" &>bt.txt

Please check the bt.txt for any private information, like passwords,
email address, server addresses,... I usually search for "pass" at
least (quotes for clarity only).

Then you can share the resulting file to check whether it's a known
crash or not.

> I have tried uninstalling and reinstalling, but the problem persists.

Yeah, it usually doesn't help, especially when local settings are left
on the disk. As the cause of the crash is unknown, it's even more
likely to not help.

        Bye,
        Milan