On 4/9/07, Federico Mena Quintero <federico ximian com> wrote:
El sáb, 07-04-2007 a las 16:39 +0100, Richard Hughes escribió: > I'm sure other maintainers must be getting as demoralised as myself when > dealing with so many duplicates of a fixed bug. Still, this can be an indication that your fixes are not reaching the affected people. Maybe you need to explicitly poke the distro(s) in question and tell them, "this fixes a bug that 5000 of your users have reported; can you release a new package through your update channels?".
Which won't necessarily reach them either, as that assumes the users will all update their packages and there won't be new installations without automatic updates before usage. (Bug 94625 received duplicate filings for _years_ after RedHat pushed out updates to fix the problem. In fact, it received another one just last month.)