Re: [Usability] triple mouse click behavior

[Nadyne Mielke <nmielke acm org>]

At 09:37 AM 2/19/2004, Maurizio Colucci wrote:

> I didn't say that. I said that new users are not interested in sorting
> commands by frequency. Better sortings in "learning mode" would be:

[snip the groupings]

Do you have any research to back up your assertion that these would be 
'better sortings'?

[snip]

> * when the user needs to do something uncommon (e.g. play a music 8 hours 
> from
> now, burn a CD from a cue sheet), he doesn't know where to look. Frustration.

And when the user needs to do something common, it's buried in an amazingly 
long list of other tasks, so they can't find anything anyway.  Frustration.

> The consequence of this kind of reasoning is that 80% MSWord users don't 
use
> styles, but keep formatting each paragraph explicitely.

Do you have a citation to back up your claim that '80% [of] MSWord users 
don't use styles'?  Further, do you have any citations that show that any 
sizeable percentage of MSWord users actually have a need (whether they 
realise it or not) to use styles?

/nm