Request Tracker - sysadmins testing a ticketing system


I've just installed rt3, Request Tracker for the GNOME Sysadmin team. We
are now setting it up and testing internally. As a result fe. the
accounts gnome org alias should be handled via RT in the future.

If there are other groups, like the GNOME foundation, who feel they
might find a ticket based support system useful please speak up and
we'll see if your problem could be solved with RT.

More information about RT can be found from here:

 Toni Willberg
 GNOME Sysadmin Team

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