Re: Yelp
- From: Calum Benson <Calum Benson Sun COM>
- To: "Eugene O'Connor" <Eugene Oconnor Sun COM>
- Cc: Shaun McCance <shaunm gnome org>, gnome-doc-list gnome org
- Subject: Re: Yelp
- Date: Tue, 03 Feb 2004 15:31:57 +0000
On Tue, 2004-02-03 at 15:10, Eugene O'Connor wrote:
> I think displaying index terms is as important as searching. As a user,
> this is always the first place I look. If I cannot find what I want in
> the index, I use the search. Does Calum have any insight to how users
> use these features?
I don't have any figures handy, but my observation has usually been that
provided it's fast enough, people will try a search before they look for
an index. I've even seen people automatically switch away from the page
content to do a search without realising that the context-sensitivity
had actually pulled up the correct help page for them in the first place
:)
Cheeri,
Calum.
--
CALUM BENSON, Usability Engineer Sun Microsystems Ireland
mailto:calum benson sun com Java Desktop System Group
http://ie.sun.com +353 1 819 9771
Any opinions are personal and not necessarily those of Sun Microsystems
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