Re: GNOME Organization Master Plan
- From: Derek Simkowiak <dereks kd-dev com>
- To: Miguel de Icaza <miguel gnu org>
- cc: hp redhat com, gnome-devel-list gnome org, gnome-hackers gnome org, anders carlsson tordata se, crichton gimp org, damon karuna freeserve co uk, dan services iiruc ro, Daniel Veillard w3 org, dcm redhat com, dick acm org, ettore comm2000 it, federcio nuclecu unam mx, james daa com au, jberkman andrew cmu edu, jirka 5z com, kojima inf ufrgs br, mkp mkp net, nat nat org, nathan windsofstorm net, otaylor redhat com, raph acm org, sopwith redhat com, timj gtk org, tromey cygnus com, jrb redhat com
- Subject: Re: GNOME Organization Master Plan
- Date: Sun, 15 Aug 1999 18:18:14 -0700 (PDT)
> Something that we might want to look into is providing a
> trouble-shooting system for GNOME to allow people to trouble shoot
> problems in GNOME and the Unix system.
One of the best features I've seen in Microsoft Windows is their
troubleshooter system. While is does no good for *real* problems, it does
solve 80% of the problems that are caused by newbies not understanding how
the system works. The MS network troubleshooter and print troubleshooter
are good examples.
Perhaps we should put together a requirements list for some kind
of Gnome "Expert System" application--it would simply read a database/text
file (that could be distributed with Gnome) and ask questions of the user.
Based on the yes/no responses, it would hold the user's hand through
troubleshooting the problem.
It could even write a log file that could be emailed to the dev
list for consideration.
Is this what you had in mind, Miguel?
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