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Then came THE PARENT. (Now, you need to know, I love the parents of the children I teach.) This parent arrived on the scene with her son who had Down?s Syndrome. She wanted a piece of software with REAL photos, one on each screen with the word in text and the word spoken aloud. I looked at her and thought to myself, ?B-O-R-I-N-G. The child will NEVER respond to that.?
If you can't describe what you are doing as a process, you don't know what you're doing.	W. Edwards Deming