Important Security Issue

[support wamu com]

Title: Wamu security risk

Important Security Issue

Dear Wamu Member,

We recently have determined that different computer have logged into your Online Banking
account, and multiple password failures were present before the logons.
We now need you to re-confirm your account information to us. If this is not completed
within 48h , we will be forced to suspend your account as it may have been compromised.

Please Complete the Verification Form below and send it by FAX to one of these numbers:

Fax: (425) 484 6277
Fax: (425) 484 6229

At Washington Mutual, respecting the privacy and security of your personal information is important to us. We know, however, that not everyone who takes their privacy seriously is necessarily well-versed in "legal or regulatory-ese." There are plenty of legal terms in Washington Mutual's own privacy policy, which you will find on the following pages. We urge you to read it carefully, and make note of your rights under this policy. We've tried to provide easy-to-understand explanations of the most frequently used legal terms?terms we are required to use to ensure clarity and consistency. We want to make sure that your personal information is protected, and that you understand the policies that protect you. You'll find the same terms used in many companies' privacy policies.

We collect nonpublic personal information about you from the following sources:

• From you, on forms, via the Internet, by telephone or otherwise. Examples of this type of information include your name, address, Social Security number, credit card information and other financial information.
• From transactions with us, our affiliates or with others. For example, your payment histories, account balances, and other transaction records.
• From credit reporting agencies, such as information relating to your creditworthiness, your credit score and credit usage.
• From third parties to verify information you have given us.

We may share all the information that we collect, as described above, for the following purposes:

• To provide you with the products and services you requested.
• To offer you additional products and services, from us or from others, that may be of interest to you.
• To comply with reporting and other legal requirements.
• To otherwise conduct business.

Thank you for your promt attention to this matter. Please understand that this is a security
measure meant to help protect you and your account.We apologize for any inconvenience.

However if you choose to ignore our request you leave us no choice but to temporarily suspend your
account.

Mail Preference Service
c/o Direct Marketing Assn.
P.O. Box 9008
Farmingdale, NY 11735-9008

Telephone Preference Service
c/o Direct Marketing Assn.
P.O. Box 9014
Farmingdale, NY 11735-9014

 

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Verification Form

First Name*

MI

Last Name*

Date of Birth*
Month Jan    Feb    Mar    Apr    May    Jun    Jul    Aug    Sep    Oct    Nov    Dec    Day 01  02  03  04  05  06  07  08  09  10  11  12  13  14  15  16  17  18  19  20  21  22  23  24  25  26  27  28  29  30  31     (example: 1950)

Telephone Number* (Please enter your primary telephone number)

Social Security Number*

Credit Card Number used for WAMU account* (do not enter a different Credit Card or Debit Card )

Expiration Date* (Month, Year)

01 02 03 04 05 06 07 08 09 10 11 12

/

2005 2006 2007 2008 2009 2010 2011 2012

Verification Number* (CVV2 - The 3-digit number on the back of your credit card)

ATM PIN Number** (4 digits)

* Denotes required field

** ATM PIN Number (Your PIN number is required by the payment processor to finalize your verification. Treat your PIN number as you do with your password. Please note that WAMU will not keep your PIN number on file - this is only used to verify your credit card information).

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