Re: How to handle bugzilla

[Wayne Schuller <k_wayne linuxpower org>]

hi Alex,

ask on gnome-bugsquad list for a few volunteers to dedicate their time
to processing nautilus bugs and marking dups. Or try to recruit on the
gnome-love mailing list.

It might be annoying work to you, but to someone who can't code it can
be a really rewarding activity to 'own' a section of bugzilla and keep
it tidy and organised. Plus if you close enough bugs/dups then you get
listed in the weekly news stats!

thanks,
wayne

On Thu, 2003-04-24 at 02:06, Alexander Larsson wrote:
> I have a problem handling the Nautilus bugzilla emails. Given that I
> have a lot of stuff to do, and that I have to actually hack on
> Nautilus also there is just no way I can keep up with the spew from
> nautilus-maint.
> 
> To give a sense for the proportions here, let me give some stats.
> My nautilus-bugzilla folder has 17886 emails in it from the start
> March 1, 2002. Thats an average of 42.6 bugzilla emails a day for
> nautilus and eel. In addition to this I need to follow gnome-vfs and
> get CCd on various other bugzilla reports. (Plus I have to follow
> redhat bugzilla, including the Nautilus module there.)
> 
> The problem is, if I can't read all the mail, there is a large risk of
> both dave and me missing important bugzilla mail, like patches or
> important information.
> 
> Since Nautilus is a very user-visible package we get a lot of
> user-level bugreports, a lot are dups, a lot are crap, some are really
> for other packages, and a lot are just random ideas that people
> have. We have a very active group of bug-squad people managing these
> bugs, which is *very* nice, and helps a lot. 
> 
> However, all these new bugs and changes cause a lot of traffic on the
> nautilus-maint list, increasing the risk of something important
> getting lost. Does anyone have any ideas how this could be improved?
> Maybe some way to filter the mail based on keywords or something?
> Maybe if all new bugs go to a "normal" folder, or gets marked in some
> way, and then when I, the bug squad or someone looks at it and sees
> it's important it gets put in the "important bugs" folder so that I
> will read them first.
> 
> Any other ideas how to handle this?
-- 
Wayne Schuller <k_wayne linuxpower org>