[Shotwell] shotwell stuck

Eric Gregory eric at yorba.org
Wed Aug 3 19:10:39 UTC 2011


On Wed, Aug 3, 2011 at 11:54 AM, Federico "Darkmagister" Pietta <
f.pietta at gmail.com> wrote:

> On 03/08/2011 19:42, Eric Gregory wrote:
> > On Wed, Aug 3, 2011 at 3:49 AM, Federico "Darkmagister" Pietta
> > <f.pietta at gmail.com <mailto:f.pietta at gmail.com>> wrote:
> >
> >     i have update shotwell from my old git to the new git version ...
> with
> >     the last commit:        4589998095aa22e0bb9b9f85a9ba17cc4d9e159e
> >
> >     the compiling doesn't have any problem but when i start it ... after
> the
> >     start shotwell is stuck and i can't open any menu scroll on photo or
> >     nothing ... i only can do a ctrl+c and quit it :(
> >
> >
> > Sorry to hear about this.  Could you create a log file for us? That
> > would allow us to see where Shotwell is getting stuck.
> >
> > There's instructions for generating a log file in the Shotwell FAQ.
> > http://redmine.yorba.org/projects/shotwell/wiki/ShotwellFAQ#Bugs
> >
> > Thanks!
> >
> >   - Eric
>
> i have attached the log file .... mmm no error ...
>
> i have a sub processs shotwell-video-thum... that not change the video
> and doesn't finish :( ...i can launche this command manually ??
>


The log seems to be missing some important information, but the stack trace
is a dead giveaway. Shotwell locked up while waiting for the
shotwell-video-thumbnailer process.  And yes, you can launch this process
manually. Something like this:

/usr/bin/shotwell-video-thumbnailer test-video.mpg > test.jpg

Where test-video.mpg is the video in question.

Do you know what file it was that it choked on?  You should find this in the
shotwell.log file as mentioned in the FAQ.  If there's any way you could
send me the video that may help in debugging.

 - Eric



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