[Ekiga-list] Registration and set-up should be more intuitive...

[yannick]

Le mardi 24 juillet 2007 à 21:16 +0200, Roman Antensteiner a écrit :
> While I agree, it's not that difficult to understand - a friend and I
> both had exactly the same problems setting things up.
> 
>  After you go through the installation process, you kind of assume that
> you are getting registered, unless you read the small print carefully.
> It would be nice if it was really clear that you are giving the
> information to connect to an existing account, and not registering a new
> one. I know it's there, but it should be shorter and clearer. Most
> people don't read those things, and very likely you won't either. You
> assume certain things. When I get asked for my full name, then username
> and password - I assume I'm getting registered. Because I have never
> encountered a log-in so far that asked me for anything besides Username
> and Password. I wouldn't even point that out if my friend didn't fall
> for the same fallacy a day later. I would suggest a short line like "If
> you do NOT have an Ekiga Account yet, click HERE to register" Above the
> fields where you enter your user information.
> 
>  Secondly, I believe I had to go into the Account settings to adjust the
> settings after registration. They weren't set correctly by the druid.
> And If someone, like me, never used SIP VOIP services, you cannot
> possibly know what a "Registrar" Is supposed to be. After you have
> registered it should say clearly what goes where in the account
> settings.
> 

For the 3.0 version registration will do in Ekiga. No more web interface
necessary.

>  I am usually not nearly as picky with any other program, but since the
> purpose of this program is to communicate with people, I want to be able
> to tell my friends to install and register, without having to provide
> them with the necessary information about SIP services.
> 
>  Also, a test call should be implemented. I've read on a couple of sites
> "I've tried the ekiga test call..." But I couldn't find the address.
> Anyway, it should be in the contacts by default. It's rather tedious to
> find out if the audio settings are correct by calling someone.
> 

The test number is sip:500 at ekiga.net

I hope it will be integrated into Ekiga too. Your suggestion seems a
good idea to me.

Regards,
Yannick

> I know this is a lot of criticism for one post. Please don't take it the
> wrong way. I'm very excited that there is a native VOIP client for
> gnome, and I had less trouble with it so far then I did with Open Wengo.
> But the points I've listed are really mundane, and would make a big
> difference in my opinion.
> 
> thanks for your time,
> Roman A.
> 
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