[Ekiga-list] make users fast or how to address your users
Damien Sandras
dsandras at seconix.com
Mon Sep 4 07:55:59 UTC 2006
Hi Paul,
Le dimanche 03 septembre 2006 à 17:34 +0100, Paul O'Malley a écrit :
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> Hi,
>
> Last weekend two people, one in .ie and the other in .au decided that
> Ekiga was the way forward for them when to came to on line conversations.
> We think we are not your average non technical user.
> The other chap has been using a mixture of Debian and Ubuntu over the
> last few years, and I have been in that space myself for a while.
>
> We found that the documentation and graphics was anything but intuitive.
> Unfortunately for most users the picture of a plug does not work. Most
> of the computing using planet use mobile phones, they use simple red
> and green icons to represent connecting and breaking down a connection.
>
> The phrases used in the set up left me bewildered.
> Setting up the "phone book entry" was again none obvious.
> We would not mind feeding into whatever process you have for
> documentation if you would like us to.
>
That's perfectly true.
Graphists will draw new icons for next release. However, if you can help
by writing some documentation to improve the manual, it is more than
welcome.
I suggest you to switch to Ekiga CVS in that case, to be up to date with
changes.
Thank you!
--
_ Damien Sandras
(o-
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